Standardized Volunteer Onboarding Experience for Alumni
This case study presents a scalable asynchronous onboarding solution designed to improve consistency, confidence, and informed program selection for alumni volunteers. Built through needs assessment, learner analysis, and evaluation planning, the project demonstrates how strategic instructional design can support both learner experience and organizational engagement.
Designing for Behavior Change in School-Based Coaching
This case study explores how training can move beyond content delivery to support better judgment and real-world action. Designed for school-based coaches working in emotionally complex environments, the project focuses on scenario-based learning, practical transfer, and behavior-focused performance support.
Designing for Trauma-Informed Interaction in Healthcare
This case study highlights a training experience designed to help healthcare professionals apply trauma-informed care principles in real patient interactions. Grounded in SAMHSA’s framework and brought to life through scenario-based learning, the project focuses on communication choices that foster safety, trust, autonomy, and dignity while reducing the risk of re-traumatization.